Effective Date:   June 1, 2025
 
1. Introduction
Keyhole Connect (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.keyholeconnect.com or interact with us through our services.
 
2. Information We Collect
We collect the following types of information:

Information You Provide:
- Name, email address, phone number, mailing address
- Loan application details (income, employment, credit-related info)
- Communications (emails, support requests)

Automatically Collected Information:
- IP address and device information
- Browser type and operating system
- Pages visited, time spent, and actions taken on the website
- Cookies and similar tracking technologies (see Section 5)
 
3. How We Use Your Information
- Process loan applications and provide financing services
- Communicate with you about your application or account
- Respond to customer service inquiries
- Send you updates, alerts, and promotional materials (you can opt out)
- Improve website performance and user experience
- Comply with legal obligations or enforce our policies
 
4. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service providers (e.g., loan servicing platforms, analytics providers)
- Partners such as mobile home park owners or guarantors (as needed for your loan)
- Legal authorities when required by law
- Third parties involved in business transfers (e.g., mergers or acquisitions)
 
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. Cookies help us:
- Remember your preferences
- Analyze traffic patterns
- Personalize content

You can manage or disable cookies in your browser settings.
 
6. Data Security
We use industry-standard security measures to protect your personal information. While no system is 100% secure, we take reasonable precautions to guard against loss, misuse, or unauthorized access.
 
7. Your Rights and Choices
- Access or update your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time

To make a request, email us at privacy@keyholeconnect.com
 
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from minors.
 
9. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before submitting personal information.
 
10. Changes to This Policy
We may update this policy periodically. When we do, the "Effective Date" at the top will be revised. Please review this page regularly for any changes.
 
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email:     info@keyholeconnect.com
Phone:   516-750-0392
Mailing Address:  P.O. Box 331, Glen Cove, NY 11545-0331